ABSOLUTELY NO REFUNDS! EXCHANGE BASIS ONLY! Before Returning an item, please note the following: * All returns, must be shipped back within 30 days of the purchase date.If the item is not returned within this time period, there will be no exchange allowed! * Returns must be sent back with original receipt from Stop Staring! in original wrapping, unworn, have all original tags attached, be buttoned/zipped and right side out. Items not returned as stated will be charged a 15% restocking fee. * When sending your item back, we recommend that you use a carrier that can issue you a tracking number to ensure that we have received your item. We will not be responsible for lost or stolen articles sent back to us without a proper form of tracking. Charges for returning an item: * You will have to pay the shipping charges, when returning an item back to Stop Staring! * You will also have to pay the shipping charges, to have the exchange sent back to you.
If there is a difference in price (on the exchanged item), you will have to pay the difference. For questions, contact us by phone toll free at #877-627-1480 Mon-Fri 9:00am-4:00pm PST or by e-mail at firstname.lastname@example.org There are no returns on custom made orders! There are no returns/exchanges accepted on sale items! Please do not send back the catalogs and price sheets, those are for you to keep. –
See more at: http://www.stopstaringclothing.com/return-policy.html#sthash.lcQDpzmm.dpuf