All orders are processed once credit card authorization and verification have been obtained, or once pay-pal payment has been received and cleared. Orders are shipped Monday – Friday, not including holidays. Orders typically take day 1-2 business daya (24 hours) to process and ship. Please note that we do close for most major holidays and will post clearly any closures in advance.
News Years Day Jan 1st, Memorial Day, Labor Day, Christmas Day, Easter Monday, Independence Day, and Thanksgiving Day. Please check the holiday closure notices on the site for specific days and times that we will be closed.
Orders must be placed by 3 pm EST to be processed within 24 hours (by next business day). If an order is placed after cut off time (3 pm EST), it will take an additional business day. This is the policy for all orders placed, even rush shipments. If you are in dire need of a rush shipment, please call our office and we will see if it is possible to ship out that same day.
Monday-Friday 10am-4pm EST
We accept all major credit cards American Express, Visa, MasterCard and Discover. Pay-Pal.
If you do not we will resend you an invoice. If your payment is not made, your order will be cancelled.
Please note that when making a multi item purchase all international orders must ship complete. If you wish to place an order for a pre-order item please be aware that if you have other items that may be ready for shipment, your order will not ship until the pre-order item is in stock. So if you wish to have ready to ship items shipped please place a separate order for the pre-order items so that we can process ready ship items immediately. if you have any questions please feel free to contact us firstname.lastname@example.org.
All multiple item orders will ship complete providing all items on order are in stock. If any of your items are out of stock, we will notify you via email.
If your order contains a pre-order item we ship in all in-stock items immediately, but there will be additional shipping and handling charges that will apply to each shipment. You do have the option of one single shipment for all your items. Please see the pre-order section for more details on this. Back order items can take 4-8 weeks for delivery.
You will receive an email when your order ships out with tracking information.
- Listed below are the domestic shipping methods we offer.
- Please note that prices vary by location. UPS Ground time also varies by location.